Frequently Asked Questions
 

1. What separates Sunrise Landscape and Design from other landscaping companies?
We have been in business since 1986, for over 20 years. We have an A+ ranking by the BBB, we have numerous certifications, and we receive most of our work through satisfied customer referrals. Our professionalism, vast training, education, and experience allow us to help fulfill our customers’ expectations.

2. What's the usual turnaround time for an inquiry about landscape services?
Our company goal is by the next business day.

3. Why is it so important to produce a good looking landscape on my property?
It can help maintain or increase the value of your property and help to utilize every part of your property.

4. Do you warranty your work?
Yes, we stand behind all of the work we perform. Sunrise warranties trees and shrubs for 1 year, with a onetime replacement. All hardscaping services are covered for five years. We are interested in a long-term relationship with our clients.

5. Explain the various payment options that Sunrise offers:
We accept checks, and all major credit cards (Visa, Mastercard, AMEX, and Discover).

6. What happens after the job is completed?
We are always there for you; just give us a call. Our maintenance customers are assigned an account manager who can help you with all of your general landscape needs. Our design/build consultant will work with you on any landscape project(s) and will always be available to answer questions and solve your landscaping challenges.

7. How do I sign up for an estimate?
You can fill out our estimate form here on the website, or call our office directly (703-544-0028) to speak with someone about your needs and desires.

8. What type of work do you offer?
We are a full-service landscape management and design/build firm that can perform all types of landscape-related services. We can do anything from mowing your lawn, mulching your flower beds, and pulling your weeds to building a stone wall, installing a paver patio, or designing a low-voltage lighting system to enhance your house.

9. Do you do fertilization & insect control?
Yes, for both turf and ornamental trees/shrubs.

10. Will you call Miss Utility for work done by your company or is that my responsibility?
It is the responsibility of the contractor to contact Miss Utility prior to the beginning of any work on the property. It is the responsibility of the homeowner to inform the contractor of other private utilities and underground lines on the property that Miss Utility will not mark.

11. If I choose to do business with your company, who will be my point of contact?
Your account manager will be decided upon on Day 1, and they will be your contact in regards to any service needs. If you hire us for design/build work you will be assigned to a design consultant to work with you in solving any landscape problems and improvements you would like to make to your property.

12. Why is it important to go with a licensed landscaper?
Generally licensed companies are more responsive to your needs and will go the extra mile to build a long-term relationship that you can count on and trust to help build value in your property. A licensed contractor has peers that he has to answer to in order to keep his license. There are educational requirements as well as quality assurances to keep these licenses and certifications. Although you may pay more for a licensed contractor, the question is: is it really more expensive in the long run, if the quality and value exceed any difference in costs, especially over the course of time?

43813 Beaver Meadow Road
Suite 100
Sterling, VA 20166

You can reach our offices at 703-544-0028.

(P) 703.544.0028
(F) 703.544.0048

SERVING THE NORTHERN VIRGINIA AREA SINCE 1986


**Turf and Ornamentals Questions**

1. Should I be concerned about any chemicals used on my lawn by Sunrise?
No, We use only the lowest toxicity herbicides available and the fertilizer is slow release, which means the fertilizer feeds the lawn slowly. This process is beneficial to the plant and helps prevent runoff or leaching.

2. Can my kids go out and play on the lawn immediately after chemical application?
If we have applied any chemical to your landscape, it will be safe for your children to return to the lawn once the application has dried, which typically takes one to two hours. If we have applied a granular fertilizer, you can use the lawn immediately after application. To reduce any confusion about applications, we will flag your property with a notice regarding what services have been done and at what time they were completed.

DID YOU KNOW?

"Spending 5% of the total value of your home on landscaping, and doing it wisely, you can add
15% or more to the value of your home." -Smart Money Magazine

"Landscaping can reduce air conditioning costs by up to 50 percent, by shading the windows and
walls of a home." -American Public Power Association

"As an investment, landscaping can increase the value of your property by as much as 20% if it is
done well." -The Old House Magazine

"A turf area just 50-ft. square absorbs carbon dioxide, ozone, hydrogen fluoride and perosyacetyle
nitrate and releases enough oxygen to meet the needs of a family of four." -The Lawn Institute

"According to a joint study by Clemson University and The University of Maryland, potential home
buyers will pay up to 11.3% above the asking price for homes with thoughtfully designed
landscaping." -Mid-Valley Sunday

"According to a MONEY Magazine story on home renovations, not all improvements will increase
the value of a house by the amount they cost to perform. Landscaping, however, according to
their research has a recovery value of 100% to 200% if it is well done and harmonized with foliage
nearby." -Money Magazine

You can reach our offices at 703-544-0028                                                                                                                            Copyright © 2010 All rights reserved.